Job Description:

You’ll be the vital connection between qualified prospects and the sales team, transforming warm leads into scheduled appointments that drive business growth. This isn’t cold calling – you’ll work with pre-qualified leads who are already interested in the company’s services. You’ll gather essential information, build rapport with potential clients, and ensure smooth handoffs to the sales team. This role offers excellent growth potential as you can start part-time and scale up based on performance and business needs.

Client Overview:

Join a well-established commercial cleaning company that’s experiencing steady growth and has a consistent pipeline of qualified leads ready for conversion. This New York-based business has built strong lead generation systems and now needs dedicated support to maximize its appointment booking process. You’ll be stepping into a role that directly impacts revenue growth while working with a company that values operational efficiency and scalable processes.

Schedule:

• Mondays to Fridays, 9:00 am to 5:00 pm (US Eastern Time, 40 hours per week)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Responsibilities:

• Contact and follow up with pre-qualified leads provided by the company
• Conduct professional phone conversations to gather relevant client information
• Schedule appointments between qualified prospects and the sales team
• Maintain accurate records of all lead interactions and appointment outcomes
• Work within EST business hours to align with client and company schedules
• Ensure smooth handoffs between appointment setting and sales processes
• Track and report on appointment booking metrics and conversion rates
• Adapt communication style to match diverse prospect preferences and needs

Requirements:

• Strong verbal communication skills for professional phone-based interactions
• Previous experience in appointment setting, customer service, or similar client-facing roles
• Ability to work independently in a remote environment with minimal supervision
• Reliable internet connection and professional phone setup for clear communication
• Basic computer skills for lead management systems and scheduling platforms
• Availability to work during EST business hours consistently
• Bonus if you have experience with CRM systems or lead management tools
• It helps if you’re familiar with B2B sales processes or commercial services

Why Join This Team?

• Flexible remote work arrangement with no commute required
• Work with warm, pre-qualified leads rather than cold calling
• Clear growth path with potential for increased hours and responsibilities
• Supportive company culture that values operational efficiency
• Competitive hourly compensation with a transparent pricing structure

Side Note:

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are determined by your performance throughout the application process.

Reminder:

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.

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