Job Overview

Our client is looking for a proactive and highly organized Administrative & Operations Assistant to support their evolving business operations. This role involves working closely with the business owner to establish new processes, manage communications, and maintain administrative systems for both a roofing business and short-term rental properties.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM AEST, with a 1-hour unpaid break (40 work hours per week)

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• Work closely with business owners to collaborate and establish new processes as businesses evolve
• Manage general communications including email responses, client follow-ups, and scheduling
• Coordinate job bookings and maintain project timelines using Trello boards
• Handle invoicing and financial administration through Xero accounting software
• Support quoting processes using Quotion software
• Manage Airbnb booking coordination and communication with cleaners/assistant managers to optimize performance for property sale
• Maintain and assist in improving organization of Trello boards for payables, renewals, insurances, and job tracking
• Process and categorize incoming emails using Trello’s email-to-board functionality
• Create and maintain SOPs through video recording and documentation
• Support real estate agent relationships and private client communications
• Handle urgent payables and vendor management

Requirements

• Strong experience with Trello for project management and organization
• Proficiency with Xero accounting software (preferred)
• Excellent written and verbal communication skills
• Experience with email management and client communications
• Ability to work independently and manage multiple priorities
• Familiarity with Australian business practices and terminology
• Strong attention to detail for financial and administrative tasks
• Comfortable learning new software platforms (Quotion, Komodo, Lodgify)
• Previous experience supporting trades or construction businesses preferred
• Reliable internet connection and professional home office setup

Scope

• Support approximately 7 roofing jobs per month
• Manage communications for 4 primary real estate agent relationships plus private clients and Airbnb guests
• Handle both roofing business administration and Airbnb property management until the sale of the property
• Work with contractor payments and vendor relationships
• Support business transition as Airbnb operations are handed over to new owners
• Maintain organized systems across multiple Trello boards and software platforms
• Provide 30-40 hours per week of administrative support
• Focus primarily on communications management rather than complex financial analysis
• Support business owner who plans to relocate roofing operations to coastal Australia in 2026

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.