Virtual Healthcare Receptionist – Patient Care Support | Remote | Immediate Start

Job Description:

You’ll be the vital link between patients and their healthcare journey, managing the first touchpoints that set the tone for their entire experience. Working remotely as part of a close-knit healthcare team, you’ll own the patient booking process, handle communications, and ensure smooth operations that directly support quality patient care. This role offers the opportunity to make a meaningful impact in healthcare while enjoying the flexibility of remote work. 

Client Overview:

A growing healthcare practice focused on delivering quality patient care with a dedicated team of medical professionals. The practice operates with a streamlined approach, combining in-person and remote support to optimize patient experiences and operational efficiency. They value clear communication and are committed to leveraging technology to enhance their service delivery. 

Schedule:

• 20 hours per week -Monday , Wednesday and Thursday. 9am -4pm  - Australian Eastern Daylight Time

• Client Timezone: Australian Eastern Daylight Time

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities:

• Manage and maintain the patient booking system with accuracy and efficiency
• Answer incoming phone calls professionally and provide excellent patient service
• Handle email correspondence and respond to patient inquiries promptly
• Schedule and coordinate patient appointments to optimize practice workflow
• Organize and coordinate administrative work activities remotely
• Support the on-site healthcare team with essential administrative tasks
• Maintain accurate patient records and booking information
• Collaborate with in-person receptionist and nursing staff for seamless operations

Requirements:

• Healthcare industry knowledge and experience strongly preferred
• Excellent English communication skills with clear, professional phone manner
• Strong organizational abilities and proven multitasking skills
• Experience with booking systems and patient scheduling platforms
• Reliable internet connection and professional home office setup
• Ability to work independently while maintaining team collaboration
• Bonus if you have experience with healthcare administrative software
• It helps if you’re familiar with medical terminology and patient privacy requirements

Why Join This Team?:

• Remote work flexibility with meaningful healthcare impact
• Small, supportive team environment where your contributions matter
• Opportunity to customize your role based on your strengths and interests
• Direct involvement in improving patient experiences and care delivery
• Professional growth potential in the expanding healthcare sector
• Collaborative culture that values clear communication and teamwork

Apply now. Start helping.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.