Job Scope
- Primary focus on inbound lead response and appointment setting
- Work as part of the Business Development Center (BDC) team
- Report performance metrics and conversion rates
- Collaborate with the existing BDC manager and sales team
- Usethe dealership’s CRM system and communication tools
- Potential for role expansion as dealership grows
Schedule
- Monday - Friday, 9:00 AM - 6:00 PM, Indianapolis, Indiana, (40 work hours per week)
Independent Contractor Perks:
- Health Insurance Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring
Responsibilities
- Respond to new leads within 5 minutes of receipt (critical timing requirement)
- Handle first-touch communications primarily via text messages (industry preference)
- Conduct follow-up phone calls and send emails as needed
- Work with leads at the top of the sales funnel to qualify and nurture prospects
- Convert qualified leads into scheduled appointments for the sales team
- Bring potential customers to the dealership showroom through effective communication
- Track and meet performance metrics related to lead response and appointment conversion
Requirements
- Previous experience in an automotive dealership or the motor industry preferred
- Strong sales skills with a consultative, non-aggressive approach
- Professional communication skills via text, phone, and email
- Willingness to learn dealership-specific processes and systems
- Results-oriented mindset with focus on appointment conversion metrics
Side Note
- This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.