Healthcare Front Desk Receptionist – Dual Office Coverage | Remote | Immediate Start

Job Description:

You’ll be the vital first point of contact for patients across two thriving healthcare offices, managing the complete patient communication experience from initial calls to appointment scheduling. This role offers the perfect blend of healthcare administration and patient service, where you’ll coordinate seamlessly between adult and pediatric care locations while building lasting relationships with patients and their families. You’ll have the autonomy to manage multiple schedules and the satisfaction of supporting quality healthcare delivery. 

Client Overview:

A well-established healthcare practice operating two specialized offices serving both adult and pediatric patients. The practice values long-term team members and offers a stable work environment where previous staff have stayed 2-3 years in similar roles. They maintain a shared staffing model that maximizes efficiency across both locations. 

 

Schedule:

• EST (40hours per week) 
• Monday 8am-2pm 
• Tuesday 9am-2pm 
• Wednesday 9am-8pm 
• Thursday 9am-2pm 
• Friday 8am-2pm 
• Saturday 8am-2pm 

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities:

• Answer and manage incoming calls for both adult and pediatric office locations
• Schedule and confirm patient appointments using Dentrix practice management software
• Access and coordinate schedules for multiple doctors across both office locations
• Process digital payments and handle payment confirmations through online systems
• Conduct patient qualification calls and manage basic administrative tasks
• Handle call management during office closure days and coordinate call redirections
• Maintain professional communication with patients and provide scheduling support
• Coordinate between two office locations that share resources and staff

Requirements:

• Experience with Dentrix practice management software (required)
• Previous healthcare front desk or receptionist experience preferred
• Strong phone communication skills and professional patient-facing demeanor
• Ability to multitask and manage schedules for multiple locations simultaneously
• Comfortable with digital payment processing systems and basic medical terminology
• Reliable internet connection and quiet workspace for remote operations
• Bonus if you have experience coordinating between multiple office locations
• It helps if you’re familiar with pediatric and adult healthcare environments

Why Join This Team?:

• Remote work flexibility with stable, long-term position potential (1-3 year tenure typical)
• Work with an established healthcare practice that values team members
• Flexible scheduling options including part-time and full-time arrangements
• No complex billing or insurance requirements - focus on patient care coordination
• Opportunity to support both adult and pediatric healthcare services
• Professional growth in healthcare administration with modern practice management tools

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.