Our client is seeking an experienced Revenue Cycle Management (RCM) professional or company with direct expertise in Psychiatry and/or Mental Health billing to support a growing telehealth psychiatry practice. This role requires hands-on knowledge of the unique billing, coding, and payer requirements specific to psychiatric and behavioral health services. Experience working with insurance-based practices is essential. You’ll be responsible for managing the full revenue cycle—from credentialing through collections—ensuring accurate reimbursement, minimal denials, and clear financial visibility for leadership.

Schedule:

• Monday to Friday, 12:00 PM – 4:00 PM Mountain Time (Total Weekly Hours: 20 Hours)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities

Credentialing & Payer Enrollment

• Provider credentialing with commercial payers, Medicare, and Medicaid
• Ongoing maintenance of enrollments and recredentialing
• Navigate state-specific payer requirements for psychiatric services

Psychiatry & Mental Health Billing

• Accurate billing for psychiatric evaluations, medication management, and therapy services
• Proper use of ICD-10 mental health diagnoses
• Expertise in time-based and complexity-based psychiatric coding
• Knowledge of telehealth billing regulations specific to mental health services

Claims Management

• Clean claim submission with low first-pass denial rates
• Active follow-up on unpaid, denied, or underpaid claims
• Manage appeals with appropriate documentation
• Identify and resolve common psychiatry-related claim denials efficiently

Payment Posting & Reconciliation

• Accurate posting of EOBs and ERAs
• Identification and resolution of underpayments
• Monthly reconciliation of billed versus collected revenue

Patient Billing & Insurance Support

• Generate patient statements and manage balance follow-ups
• Insurance verification and benefits interpretation for mental health services
• Support prior authorizations when required by payer policies

Reporting & Transparency

Provide regular reporting on:

• Charges submitted
• Payments received
• Denials and appeal outcomes
• Aging accounts receivable
• Net collection rate

Communicate clearly around trends, risks, and opportunities for revenue optimization.

Requirements

• Direct experience billing Psychiatry or Mental Health services (required)
• Strong understanding of behavioral health payer rules and reimbursement models
• Experience with insurance-based practices (not cash-only models)
• Comfortable supporting telehealth psychiatry operations
• Familiarity with EHR/PM systems used in outpatient psychiatry (specific systems can be discussed)

Preferred Qualifications

• Experience billing across multiple states
• Exposure to both commercial insurance and government payers
• Ability to scale billing processes as provider volume increases
• Proactive, detail-oriented, and highly communicative approach

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.