Job Overview

Our client is looking for an experienced bookkeeper and sales support specialist with strong hands on expertise in ServiceM8 and Xero, a solid understanding of Australian payroll, BAS, GST, and superannuation, and the confidence to communicate professionally with customers and team members. You will play a key role in managing quotes, invoicing, payroll, accounts receivable, and sales administration while working closely with a collaborative remote team.

Schedule

• Monday to Friday, 9:00 am – 6:00 pm AEST (40 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

Finance, Quoting & Invoicing (50%)

• Prepare and manage quotes and job-based invoices using ServiceM8.
• Perform accurate bookkeeping and financial data entry using ServiceM8 and Xero.
• Reconcile invoices, payments, and transactions to ensure accuracy.
• Process weekly or fortnightly payroll, including timesheets and employee records.
• Support BAS, GST, and superannuation compliance.
• Follow up on outstanding invoices and assist with accounts receivable tasks.
• Maintain clean, accurate, and up-to-date financial records.

Sales & Customer Service Support (50%)

• Provide sales administration support, including managing customer details and sales documentation.
• Answer incoming phone calls professionally and respond to customer inquiries.
• Support quoting follow-ups and sales-related communication.
• Assist customers with general enquiries and ensure a positive client experience.
• Maintain accurate client and communication records across systems.

Systems, Admin & Process Improvement

• Support the admin team with finance- and sales-related tasks.
• Identify opportunities to improve quoting, invoicing, and sales admin processes.
• Assist with documenting and streamlining workflows.
• Manage finance and sales inboxes with timely, professional communication.

Communication & Collaboration

• Work closely with finance, sales, and admin team members.
• Participate in virtual meetings and maintain regular communication via Microsoft Teams and WhatsApp.

Requirements

• 5+ years experience in bookkeeping, finance administration, sales support, or similar roles.
• Strong hands-on experience with ServiceM8 and Xero (essential).
• Solid understanding of Australian payroll, BAS/GST, and superannuation.
• Experience preparing quotes, invoices, and supporting sales processes.
• Confident answering phone calls and communicating with customers.
• Highly organised, detail-oriented, and reliable.
• Strong written and verbal communication skills.
• Comfortable working independently in a remote environment.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.