About the Company
A highly respected security, risk management, and protective services provider operating across Australia and Southeast Asia is seeking a proactive and results-driven Sales Assistant to support business growth. The company delivers premium services including executive protection, risk advisory, secure transport logistics, event medical support, and specialized training solutions. Their clients include corporate organizations, high-net-worth individuals, and high-profile stakeholders who require discretion, professionalism, and operational excellence. This is an opportunity to represent a premium service provider in a niche and high-value industry.
Role Purpose
Help the company win and retain clients by handling sales follow-ups, administrative support, and basic marketing tasks. This role requires independence, organisation, and a proactive approach to support the team and ensure smooth operations.
Schedule
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Monday to Friday, 8:00 am - 6:00 pm QLD Timezone (20 hours per week, with potential to 40 hours per week)
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Responsibilities
1) Sales Support
- Contact clients via phone, email, WhatsApp, and CRM.
- Maintain regular follow-ups (touchpoints) and record client feedback to improve retention.
- Identify and qualify leads from approved lists and channels.
- Schedule calls and meetings for the sales team.
2) Marketing Support
- Assist in planning simple campaigns using existing templates/lists.
- Manage social media: draft/schedule posts, respond to messages, and log leads in the CRM.
- Coordinate podcast guests: outreach, scheduling, and logistics.
3) Administrative Support
- Schedule students for training courses and manage bookings.
- Book flights and accommodations when required.
- Maintain accurate lists, databases, and spreadsheets.
- Track expenses and receipts as needed.
Tools You’ll Use
- CRM for client logging and updates
- Email + WhatsApp or other messaging platforms
- Microsoft Office (Word, Excel, PowerPoint)
- Social media platforms + scheduling tools
Required Skills & Attributes
- Highly organised, reliable, and detail-focused
- Clear and professional client communication
- Ability to manage multiple tasks independently
- Prior CRM experience is a plus
- Proactive and self-motivated
Success Metrics
- Follow-ups completed on time and logged in the CRM
- Accurate and up-to-date lists and reports
- Increased client retention and more qualified leads booked
Team Culture
- Supportive, professional, and veteran-led environment
- “All hands on deck” mentality: contribute proactively and get tasks done efficiently
- Strong focus on teamwork, accountability, and results
Side Note
- This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.