Overview

We are looking for a CRM Implementation Specialist with strong experience in ServiceTitan CRM/FSM. This person will manage, set up, and optimize ServiceTitan for our business and also provide some administrative and light social media support.

The ideal candidate is detail-oriented, tech-savvy, and able to work independently in a fast-paced environment.

Schedule: 11:00 AM – 7:30 PM (with 30–60 minute unpaid break) Santee, California Time
Key Responsibilities

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Responsabilities
ServiceTitan Management (Main Focus)

• Pricebook: Add, update, and maintain service and product listings.
• Inventory: Set up and manage warehouses, trucks, material lists, vendors, and purchase orders.
• Reporting: Create, generate, and schedule reports to support business decisions.
• Integrations: Manage API connections between ServiceTitan and other systems.
• Capacity Planning: Set up and maintain shifts, skills, and technician capacity.

Administrative Support

• Maintain client records and handle data entry.
• Support back-office operations and follow up on invoices.
• Perform general administrative tasks like file management.
• Assist with light social media posting using templates and prompts.

Requirements

• Extensive experience with ServiceTitan CRM/FSM (required).
• Strong customer service skills, including professional phone communication.
• Ability to multitask and manage administrative responsibilities.
• Excellent attention to detail for data and record management.
• Comfortable with email management and organizational tools.
• Basic social media posting skills using templates.
• Strong written and verbal communication skills.
• Ability to work independently and prioritize tasks.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.