Role Scope

This role is crucial for enabling the company's ambitious growth targets, directly supporting the partners by offloading key administrative, pre-construction, and project coordination tasks. It plays a vital part in improving operational efficiency, enhancing client satisfaction, and facilitating strategic expansion into new market segments, ultimately contributing to the business's long-term sustainability and scalability.

Key Responsibilities

• Provide comprehensive support for estimating processes, including material takeoffs and cost compilation.
• Manage the creation and distribution of purchase orders to suppliers and track invoices.
• Oversee client selections, ensuring all choices are documented and integrated into project plans.
• Assist in the preparation of detailed pre-construction packages ready for project managers.
• Maintain and update client selections and project schedules within the business management system.
• Facilitate communication with clients regarding project updates and selection deadlines.
• Implement and manage systems to track and follow up on leads, preventing them from 'slipping through'.
• Conduct research and provide administrative support for expanding into commercial public works and government projects.
• Research and evaluate alternative software solutions to replace the current 'slow and expensive' business management system.
• Document all existing administrative workflows and pre-construction processes to create Standard Operating Procedures (SOPs).
• Develop and maintain a centralized, searchable knowledge base for key operational details and best practices.

Requirements

• Proven experience in administrative support, ideally within the construction or trades industry.
• Strong organizational skills with an exceptional eye for detail and accuracy.
• Proficiency in using business management software; openness to researching and adopting new technologies.
• Ability to perform initial material takeoffs and assist with cost compilation.
• Excellent written and verbal communication skills for effective client and team interaction.
• Proactive problem-solver with a strong commitment to efficiency and process improvement.
• Self-motivated and capable of working independently in a remote environment.
• Growth-oriented mindset with a genuine interest in contributing to business scaling and development.

Additional Expectations

• A strong commitment to solving problems and continuously improving processes.
• Eagerness to research, evaluate, and potentially implement new software and tools.
• Ability to work effectively in a remote setting and take initiative without constant supervision.
• A growth mindset, continuously seeking opportunities for personal and business development.
• Comfortable with documenting processes and building robust internal systems for knowledge transfer.