Medical Receptionist & Administrative Assistant – Healthcare | Remote | HIPAA Compliant | Immediate Start

Role Name: Medical Receptionist & Administrative Assistant

Schedule: Full Time - 40h per week - (8am-5 pm EST)

Client Timezone: Eastern Time

Client Overview: A growing healthcare practice operating both outpatient and wellness clinics, serving patients across multiple hospital systems. The practice is expanding rapidly and needs dedicated administrative support to maintain excellent patient care while ensuring full compliance with healthcare regulations. You’ll work directly with healthcare providers in a fast-paced environment where your expertise makes a real difference.

Job Description: You’ll be the organizational backbone of a thriving healthcare practice, ensuring smooth operations across multiple clinic locations. This role puts you at the center of patient care coordination, where your medical administrative expertise directly impacts patient experiences and clinic efficiency. You’ll work remotely in a fully HIPAA-compliant environment, taking ownership of critical functions that keep the practice running seamlessly. This is an opportunity to grow with an expanding healthcare operation while making a meaningful contribution to patient care.

Responsibilities:

• Schedule patients and manage appointment calendars across multiple clinic locations
• Handle medical billing functions and insurance-related processes for clinic services
• Serve as primary receptionist, answering calls and communicating with patients professionally
• Reach out to clients for appointment confirmations, follow-ups, and scheduling coordination
• Ensure all administrative processes remain compliant with healthcare regulations and HIPAA standards
• Manage clinic-branded email communications with patients and healthcare stakeholders
• Support healthcare providers with day-to-day operational needs across outpatient and wellness clinics
• Handle insurance credentialing processes and communications with insurance providers
• Maintain organized systems for patient records and administrative documentation
• Provide general administrative support to keep office operations efficient and compliant

Requirements:

• Minimum 3 years of experience working with US healthcare clinics or medical practices
• Strong background in medical billing and insurance processes
• Knowledge of healthcare compliance requirements and HIPAA regulations
• Experience with medical scheduling and billing software systems
• Excellent organizational and communication skills for patient interactions
• Ability to work independently in a remote environment with reliable internet
• Strong attention to detail for patient scheduling and compliance matters
• Bonus if you have experience with insurance credentialing processes
• It helps if you’re familiar with multi-location healthcare operations

Why Join This Team?:

• Work remotely in a secure, HIPAA-compliant environment with full technical support
• Join a growing healthcare practice with opportunities for professional development
• Make a direct impact on patient care and clinic efficiency
• Work with modern healthcare systems and technology
• Supportive team environment with dedicated account management
• Fair compensation with healthcare benefits included for full-time positions

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

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