Job Overview

Our client is looking for a high-caliber Spanish Bilingual Medical Receptionist to be the heartbeat of their remote operations. Leveraging your RN or nursing degree and your mastery of eClinicalWorks, you will serve as a vital link for patients, providing empathetic support in both English and Spanish. If you have a deep understanding of US healthcare, a sharp eye for detail, and the drive to thrive in a PST-aligned remote environment, we want your expertise.

Schedule:

• Monday to Friday, 8:00 AM - 5:00 PM PST, with 1hr unpaid break (40 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Answer and manage incoming patient calls with professionalism and empathy
• Utilize medical knowledge to address patient questions and concerns effectively
• Navigate eClinicalWorks EMR software for accurate data entry and retrieval
• Provide seamless bilingual support in English and Spanish
• Collaborate with in-house staff and virtual team members via Microsoft Teams
• Manage appointment scheduling and patient information updates
• Ensure strict adherence to patient confidentiality and HIPAA regulations
• Contribute to improving overall patient experience and operational efficiency

Requirements

• Fluency in English and Spanish (written and verbal)
• Previous experience in medical reception or healthcare customer service
• Should have a nursing degree, RN is a plus
• Should have knowledge in handling US healthcare account
• Solid understanding of medical terminology and basic healthcare processes
• Exceptional communication and customer service skills
• Proficiency with computers and ability to quickly adapt to new software
• Strong attention to detail and multitasking abilities
• Commitment to maintaining patient confidentiality and following HIPAA guidelines
• Ability to work independently while collaborating effectively with a remote team
• Reliable internet connection and quiet work environment for remote operations

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.