Job Overview:

Our client is seeking a highly capable and detail-driven Finance & Sales Support Assistant to take full ownership of the finance function while also supporting sales administration and customer communication.

This position is ideal for someone who enjoys autonomy, accountability, and being the go-to person for all things finance. You will act as the finance lead within the business, owning invoicing, payroll, reporting, and financial administration, while working closely with the business owners and supporting the sales and admin teams as needed.

Although support will be provided where required, this role will function as the sole finance team for the business.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM, VIC time, with 1 hour unpaid (40 work hours per week)

Independent Contractor Perks:

• Health Insurance Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring

Primary Responsibility: Finance Ownership

You will take end-to-end ownership of the company’s finance operations, ensuring accuracy, compliance, and smooth day-to-day financial processes.

Key responsibilities include

• Full ownership of finance processes across the business
• Processing approximately 120 invoices per fortnight, largely automated through ServiceM8 once systems are set up correctly
• Preparing and managing quotes and job-based invoices in ServiceM8
• Managing all invoice and payment queries from clients via phone and email

Daily management of the finance inbox

• Data entry, reconciliation, and accuracy across Xero, ServiceM8, Stripe, and GHL
• Producing COGS and financial performance reports from Xero
• Supporting BAS, GST, and superannuation requirements
• Processing weekly or fortnightly payroll, including timesheets and employee records

Inputting new employee details into Xero

• Creating, maintaining, and updating employee contracts and records
• Maintaining clean, accurate, and audit-ready financial records

Sales & Customer Service Support

• Alongside finance ownership, you will support sales administration and client communication to ensure a smooth customer experience.

Responsibilities include

• Sales administration support, including maintaining customer records and documentation
• Answering incoming phone calls professionally
• Responding to customer enquiries related to quotes, invoices, and general service questions
• Following up on quotes and supporting sales-related communication
• Ensuring client details and communications are accurately recorded across systems

Systems, Admin & Process Improvement

• Supporting admin tasks related to finance and sales as required
• Identifying opportunities to improve quoting, invoicing, and finance workflows
• Assisting with documenting, standardising, and streamlining processes
• Managing finance and sales inboxes with timely, professional communication

Communication & Collaboration

• Working closely with the business owners, sales team, and admin support
• Participating in virtual meetings
• Maintaining clear and consistent communication via Microsoft Teams and WhatsApp

What We’re Looking For

• 5+ years’ experience in finance administration, bookkeeping, or a similar role
• Strong hands-on experience with ServiceM8 and Xero (essential)
• Solid understanding of Australian payroll, BAS/GST, and superannuation
• Experience managing invoicing at volume and handling finance queries independently
• Confident and professional phone manner
• Highly organised, detail-oriented, and reliable
• Strong written and verbal English communication skills
• Comfortable working independently and taking full ownership in a remote role

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.