Overview
We are looking for a professional and customer-focused Client Services Representative to support ongoing client communications and account management. This role involves handling inbound and outbound calls, maintaining accurate client records, and ensuring timely coordination between departments to address client needs and updates. The ideal candidate is organized, proactive, and comfortable managing client interactions throughout the workday.

Job Highlights
Number of Paid Hours Per Week: 40 hours per week
Schedule: Monday to Friday, 9:00 AM – 5:30 PM Eastern Standard Time
Work Arrangement: Work from home
Contract: Independent Contractor

Independent Contractor Perks

• Health Insurance coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job
• Comprehensive support for payroll, HR, and IT through BruntWork

Responsibilities

• Take and make client service phone calls
• Name, organize, and upload documents to client files
• Notify the appropriate department of important changes in client accounts
• Provide clients with account updates and address questions or concerns
• Maintain accurate and up-to-date client records
• Support smooth communication between clients and internal teams

Requirements

• Minimum of 1–2 years of experience in a client servicing role (any industry)
• Excellent communication and interpersonal skills with the ability to build strong client relationships
• Proactive and solution-oriented approach to problem-solving and client management
• Strong organizational skills and attention to detail
• Ability to work independently in a remote environment

Side Note:
Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.