Work Schedule: 

• Flexible during client business hours, 20 hours per week

• Client time zone: Australian Eastern Time (Victoria, Australia)

 

Client Overview:

An established independent travel agency specializing in tailored, boutique travel experiences for discerning clients. Built on repeat customers and referrals, this business creates seamless, high-end travel experiences where every detail matters. The agency operates on an appointment-only model, focusing on personalized service and meticulous attention to detail.

 

Job Description: 

You’ll be the backbone, ensuring every travel experience is flawlessly organized and accessible to clients. Working behind the scenes, you’ll play a crucial role in building out client-facing platforms and managing the intricate details that make luxury travel seamless. This is an opportunity to support high-end, personalized travel experiences where your accuracy and attention to detail directly impact client satisfaction. As you prove your value, there’s clear potential to expand into client communications and take on greater responsibilities.

 

Responsibilities:

• Inbox management and prioritisation to ensure nothing is missed

• Organising and structuring information across the business so processes are easier to follow

• Implementing systems and workflows that improve efficiency

• Helping streamline the booking and client communication process

• Assisting with task tracking and project management

• Supporting the implementation of strategic ideas and improvements we identify

• Documenting processes and creating internal systems so the business becomes less reliant on manual oversight.

• Ensuring deadlines, follow-ups, and key tasks are being tracked properly

 

Requirements:

• Experience or strong familiarity with travel industry logistics and client needs
• Proficiency in the Microsoft Office suite
• Understanding of international travel requirements and destination knowledge
• Exceptional attention to detail and accuracy in data entry
• Ability to work independently in a remote environment
• Bonus if you have experience with travel software platforms (Travify, Galileo, Travelport)
• It helps if you’re familiar with project management tools like Trello and email marketing platforms like MailChimp
• Bonus if you have a worldly perspective and understanding of global travel logistics

 

Why Join This Team?

• Remote work flexibility with a consistent part-time schedule
• Direct impact on luxury travel experiences for discerning clients
• Clear growth path with potential expansion into client communications
• Work with modern travel technology platforms and tools
• Supportive business owner who values quality and attention to detail
• Opportunity to be part of a boutique, referral-based business model

 

Independent Contractor Perks: 

• Health insurance coverage

• Permanent work from home

• Immediate hiring

• Steady freelance job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

 

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