Job Overview

This is an opportunity to join a respected Australian NDIS (National Disability Insurance Scheme) provider as an Operations & Finance Specialist. In this role, you will manage key financial and operational systems to ensure accurate invoicing, revenue tracking, compliance, and process documentation. Our client is looking for a professional with strong administrative and system skills to support the organization’s stability and the delivery of essential disability services. This position is suited for those who value precision and want to see their contributions lead to clear business results, such as accurate accounts and audit readiness.

Client Overview

Our client is a dedicated NDIS provider based in Melbourne, Australia. They focus on delivering high-quality support services to individuals with disabilities. The organization values methodical, reliable professionals who can reduce the need for executive involvement in day-to-day administration, allowing the leadership team to focus on clinical excellence and strategic growth.

Schedule

• Monday - Friday, Flexible during client business hours [Melbourne Time] (20 work hours per week)

Independent Contractor Perks

• Permanent work-from-home setup
• Immediate hiring
• Sign on bonus of $100. 

Responsibilities

• Financial Administration: Manage the full Accounts Receivable process in Xero; review unpaid invoices and follow up on overdue payments; prepare summaries of receivables for management.
• NDIS Revenue Tracking: Monitor approved NDIS funding against services delivered; track plan utilization and flag risks of under-utilization 2–3 months in advance to prevent revenue loss.
• Operations & Systems Support: Act as an administrator for Xero and practice management software; maintain dashboards, registers, and spreadsheets; ensure all tasks are documented according to management decisions.
• Compliance & Quality: Maintain and update compliance registers (incidents, complaints, staff training) to ensure constant audit readiness; escalate compliance risks immediately.
• Stakeholder Communication: Manage and triage the executive inbox using approved templates; maintain accurate stakeholder contact lists and support partner program administration.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Finance, Industrial Engineering, or a related field.
• At least 2 years of experience in operations administration, finance support, or accounts receivable.
• Hands-on experience using Xero (Required).
• Advanced skills in Excel or Google Sheets and confidence using business software.
• Strong written English and professional communication skills with high attention to detail.
• Reliable and methodical approach to staying organized under pressure.

Qualifications

• Experience in healthcare, disability services, insurance, or other regulated industries (Highly Regarded).
• Familiarity with NDIS frameworks or complex billing systems (Highly Regarded).
• Previous experience supporting founders or senior executives (Highly Regarded).

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.