Schedule: Sunday, Monday, Wednesday, Thursday, and Friday
8:00 AM – 12:00 PM Central Time (Texas)

Total Weekly Hours: 20 hours

 

Our client is seeking a highly organized and proactive Administrative Receptionist to support front-office operations, patient interactions, and general administrative duties. The ideal candidate will have experience in healthcare administration or a medical office environment, strong communication skills, and familiarity with EHR systems. Experience in chiropractic care is preferred but not required.

This is a remote role that requires reliability, professionalism, and the ability to work independently.

 

 

Responsibilities

Front Desk & Patient Support

• Manage front-office operations and patient interactions in a professional manner

• Answer incoming phone calls and respond to patient inquiries

• Verify insurance information with patients and insurance providers

• Accurately enter insurance data and patient information into the EHR system

• Create care calculators and treatment plans within the system

• Schedule and confirm new patient appointments

• Conduct patient reactivation calls and prospect outreach to book appointments

• Call patients to reschedule no-show or late appointments and document notes

• Apply patient credits to their accounts

Insurance & Clinical Administration

• Communicate with TriWest insurance (request transfers to group NPI, extend visit expiration dates, fax H&Ps)

• Submit and request PCP referrals and authorizations

• Send MRI requests and physical therapy records to physicians

• Submit authorization requests as required

Administrative & Office Support

• Upload clinic statements to designated drives or folders

• Order clinic products and supplies as needed

• Complete reports of findings and follow-up tasks

• Provide administrative support to the Owner, Managers, and Doctors

• Book travel arrangements and manage logistics as needed

• Turn off the phone system during office closures

Marketing & Community Engagement

• Identify local marketing and community events

• Contact local HR departments regarding participation in health fairs or community outreach events

Cross-Training & Workflow Support

• Assist with administrative backlogs during cross-training periods

• Support general workflow management to ensure tasks are completed accurately and on time

 

Requirements

• Experience in healthcare administration or a medical office environment

• Strong verbal and written communication skills for patient and team interactions

• Familiarity with EHR systems and medical software

• Knowledge of insurance verification, PCP referrals, and authorizations

• Understanding of healthcare terminology and procedures

• Knowledge of HIPAA compliance and commitment to patient privacy

• Ability to work independently in a remote work environment

• Reliable internet connection and a professional home workspace

• Experience with chiropractic care is preferred but not required

 

Independent Contractor Perks

• Permanent work-from-home arrangement

• Immediate hiring