Work Schedule:
- Flexible 40-hour week (As E-commerce is 24/7)
Responsibilities:
- Manage and execute a yearly social media strategy across all platforms (pre and post launch)
- Create a social media plan/strategy include: Color pallet, style, key posting times for each social platform (pre launch)
- Create and schedule social media posts and stories (color editing images and videos to suit social media plan) using existing photo and video content (pre and post launch)
- Create a cohesive theme for the brand online (pre and post launch)
- Handle customer service and client experience management (post launch)
- Engage with social media audience and respond to inquiries (pre and post launch)
- Inbox monitoring and client responses (post launch)
- Perform basic Shopify e-commerce management tasks (Post launch)
- May need to draft a returns policy (Pre launch)
- Conduct spot monitoring and tracking of social media performance (pre- and post launch)
- Develop and maintain social media content calendars (pre and post launch)
- Assist with SEO optimization efforts (pre and post launch)
- Support brand building activities in preparation for launch (post launch)
- Manage customer communications and inquiries across all channels (pre and post launch)
- Organizing business back end structured filing system files/folders/record keeping to ensure it’s easier to find things and update (will be accessible through a dropbox) (pre and post launch)
- Basic bookkeeping (pre and post launch)
- Set up financial spreadsheet of all expenditure past/present that’s easy to read and visually clean (pre launch)
- Finish business plan (pre launch)
Requirements
- Experience with and strong social media management and strategy development
- Basic e-commerce platform knowledge, preferably Shopify
- Strong communication skills for customer service interactions
- Creative skills for content creation and social media engagement (working knowledge of Canva, capcut other creative programs)
- Ability to work independently with minimal supervision
- Experience with social media analytics and performance tracking
- Basic understanding of SEO principles
- Reliable internet connection and professional work setup
Scope:
- Remote work arrangement with full autonomy
- Pre-launch phase allowing time for strategy development and system setup
- Access to professional photo and video content library
- Long-term partnership potential as the brand launches and expands
Independent Contractor Perks
- HMO Coverage in eligible locations
- Permanent work from home
- Immediate hiring