Job Highlights:

• Contract type: Independent Contractor
  

• Schedule: Monday to Friday, 8am to 5pm UK with an hour unpaid break

 

Client Overview:

 Join an innovative medical practice revolutionizing personalized healthcare through cutting-edge concierge medicine and regenerative medicine services. This newly established practice combines traditional medical care with advanced therapeutics like stem cells, genomic sequencing, and novel interventions to help patients reverse conditions like diabetes and hypertension. You’ll be part of building something meaningful from the ground up.

 

Job Description: 

You’ll be the operational backbone of a growing medical practice, working directly with the practice owner to deliver exceptional patient experiences. This role offers the rare opportunity to shape processes, grow with the business, and make a real impact on patient care. You’ll receive extensive training in your first month and have clear paths for advancement as the practice scales.

 

Responsibilities:

• Manage incoming patient calls and provide exceptional customer service
• Coordinate patient appointments and scheduling across multiple service lines
• Liaise with medical specialists and manage patient referral processes
• Handle administrative tasks including patient records and practice management
• Execute light marketing activities to support practice growth and patient acquisition
• Organize and maintain efficient workflows for concierge and regenerative medicine services
• Support the practice owner with executive-level administrative tasks
• Collaborate independently while maintaining high standards of patient care
• Adapt and learn healthcare-specific processes and terminology quickly

 

Requirements:

• At least two years of recent EA experience
• Background in hospitality, marketing, or customer service (healthcare experience is a plus, not required)
• Strong sales and marketing experience is a big plus
• Strong communication skills for patient and specialist interactions
• Ability to work independently after the initial training period
• Professional demeanor suitable for high-end medical services
• Willingness to undergo comprehensive training and skill development
• Adaptability to learn new processes and medical terminology
• Bonus if you have experience in appointment scheduling or administrative coordination
• It helps if you’re comfortable with technology and learning new software systems

 

Why Join This Team?:

• Extensive first-month training program with direct mentorship from practice owner
• Performance-based bonus opportunities as the practice grows and meets targets
• Ground-floor opportunity to grow with an innovative medical practice
• Direct impact on patient care and business operations
• Long-term career growth potential with role expansion opportunities
• Remote work flexibility with dedicated full-time commitment

 

Benefits
Independent Contractor Perks:

• HMO Coverage

• Permanent Work from home

• Immediate Hiring

• Steady Freelance Job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 44997440801