Schedule

• TBD during the interview, anywhere between 9 AM to 6 PM

• Monday to Sunday, required to work 1 weekend

• 40 hours/5 days per week

• Client Timezone: Houston, TX, Central Time

 

Responsibilities:

• Answer incoming phone calls and book patient appointments
• Collect and input patient information including name, birthday, email, address, and phone number
• Schedule appointment dates and times in the practice’s scheduling system
• Transfer calls to the physical location when patients have questions outside of appointment booking
• Maintain accurate patient records and appointment schedules
• Provide professional and courteous customer service to all patients

 

Requirements:

• At least 3 years experience working in the health care industry
• Strong communication skills and professional phone manner
• Basic computer skills and ability to learn scheduling software
• Reliable internet connection and quiet work environment
• Availability to work during peak hours including potential weekend coverage
• Attention to detail for accurate data entry
• Ability to work independently in a remote setting

 

Scope:

• Work during peak business hours as determined by practice needs
• Weekend availability may be required
• Remote work arrangement using practice’s scheduling software
• Focus strictly on appointment booking and basic patient information collection
• No medical advice or complex patient inquiries - transfer these to physical location
• Month-to-month arrangement with 90-day replacement guarantee period
• Schedule TBD during the interview anywhere between 9 AM to 6 PM (Monday to Sunday, required to work 1 weekend)

 

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring