Schedule:

• 40 hours per week
• Monday to Friday, 9am to 6pm Newport Beach, California, USA, Pacific time, with 1-hour unpaid break

• Handle administrative tasks to support the optometry practice’s daily operations
• Perform quality control checks on various administrative processes
• Interact with patients, including scheduling appointments and follow-ups
• Make outbound calls to both English and Spanish-speaking patients
• Manage patient scheduling and maintain an organized appointment system
• Provide customer service to address patient inquiries and concerns
• Assist with general administrative duties as required by the practice

 

Requirements:

• Fluency in both English and Spanish (speaking and writing)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using computer systems and software for scheduling and administrative tasks
• Customer service orientation with a focus on patient satisfaction
• Ability to work full-time (40 hours per week)
• Healthcare or medical experience

 

Scope:

• Manage incoming and outgoing patient communications
• Oversee appointment scheduling and management system
• Ensure quality control of administrative processes
• Assist in maintaining patient records and practice documentation
• Support the overall efficiency and effectiveness of the optometry practice’s operations
• Monday to Friday, 9am to 6pm Pacific with an hour unpaid break

 

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring