• Mondays to Fridays, 9:00 am to 5:30 pm, UK time

Role Overview:

We’re looking for an Email Marketing Assistant with strong hands-on experience in Klaviyo to support the build, optimisation, and delivery of high-quality email campaigns across multiple eCommerce brands. This role is ideal for someone who is confident in building emails from a brief, understands email marketing best practices, and can work efficiently within a structured workflow using ClickUp. You’ll collaborate closely with the wider eCommerce and marketing team, reporting directly to an Account Manager, and will play a key role in ensuring emails are built accurately, on time, and optimised for performance. This is not an entry-level role — we’re looking for intermediate to advanced email marketing skills with a strong eye for detail and optimisation.

 

Key Responsibilities:

Email Build & Execution

• Build and schedule marketing emails using Klaviyo (experience required) and/or Shopify Email. This will entail multiple brands and multiple campaigns per day
• Translate ClickUp briefs into clean, on-brand, conversion-focused emails
• Implement subject lines, preview text, dynamic content, personalisation, and CTAs accurately
• Ensure emails are mobile-optimised and follow brand guidelines

Workflow & Collaboration

• Work from structured ClickUp briefs, managing tasks and deadlines efficiently
• Liaise with the eCommerce team to request assets, links, or clarifications when needed
• Collaborate with designers, account managers, and other stakeholders to ensure smooth delivery
• Report directly to an Account Manager, flagging issues, risks, or optimisation opportunities

Optimisation & Best Practice

• Apply email marketing best practices across layout, hierarchy, deliverability, and UX
• Support optimisation through A/B testing (subject lines, content blocks, CTAs, send times)
• Maintain a strong understanding of segmentation, engagement, and performance drivers
• Ensure compliance with GDPR, unsubscribe handling, and email regulations

Quality Control & Reporting

• Proof and QA emails thoroughly before send
• Monitor basic performance metrics (open rate, CTR, conversions) and flag insights
• Support ongoing improvements to templates, processes, and efficiency

 

Skills & Experience Required:

Essential

• Klaviyo experience (must-have) — intermediate or advanced level
• Proven experience building email campaigns for eCommerce brands
• Strong understanding of email marketing best practices and optimisation
• Experience working from briefs and within task management tools (ClickUp preferred)
• Excellent attention to detail and time management

Desirable

• Experience with Shopify Email
• Understanding of flows/automations (welcome, abandoned cart, browse abandonment, etc.)
• Basic HTML/CSS knowledge for email editing
• Experience working across multiple brands or accounts

What Success Looks Like

• Emails are built accurately, on time, and aligned with briefs
• Minimal revisions needed due to strong attention to detail
• Proactive communication with the account manager and wider team
• Continuous improvements to email performance and build efficiency

 

Independent Contractor Perks: 

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

 

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