Schedule: 35 hours per week | Monday–Friday.

During the first few weeks, training will take place 10:00 AM – 5:00 PM EST. After the training period, core hours will be 10:00 AM – 2:00 PM EST (mandatory online availability), with the remaining hours being flexible and scheduled at times that work best for the individual.

Role Overview: 

We are seeking a highly organized and detail-oriented Administrative & Operations Specialist to join our team for 35 hours per week (Monday – Friday). This role is a hybrid of backend operations, data management, and customer service. You will report directly to company leadership, supporting administrative functions while ensuring our customer service remains top-tier.

Key Responsibilities:

• Communication & Support: Provide high-volume email support; participate in daily Zoom team meetings; and collaborate via Discord.

• Website & Workflow Management: Manage weekly workflow emails and tracker exceptions; upload standings; correct failed emails; and handle backend website operations.

• Financial: Send out invoices and manage unpaid invoices 

• Content & Future Tasks: Create social media content; support team members on ongoing projects.

• Data & Logistics: Create packing sheets for apparel (T-shirts) and award/medal sheets; perform accurate data entry; and maintain the Gym Location Tracker each season.

• Administrative & HR Ops: Send out HR contracts and police checks; process new hire documentation; and manage seasonal onboarding emails.

• High attention to detail

• High work capacity

• Eager to keep asking for more

Requirements:

• Expertise: Strong background in Customer Service and Administrative operations.

• Technical Skills: Advanced proficiency in Google Sheets/Excel (filters, sorts, counts, formulas); experience with Discord, Zoom, and workflow management systems.

• Communication: Exceptional written and verbal skills.

• Attributes: High data entry accuracy, and the ability to work independently in a fast-paced environment.

Independent Contractor Perks:

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job