Schedule:

• Mondays to Fridays, 8:00 am to 5:00 pm, Eastern Time (Washington, D.C.)
  
• 40 hours per week

 

Client Overview:

A rapidly expanding property management company serving both commercial and residential properties in the Washington, D.C. market. They’re taking on exciting new clients and growing their portfolio, creating opportunities for meaningful impact in tenant satisfaction and operational efficiency. The team values bilingual communication and regulatory expertise in a fast-paced, growth-oriented environment.

 

Job Description:

You’ll be the operational backbone for a growing property management company, directly impacting tenant satisfaction and business efficiency. This role puts you at the center of daily operations, where your property management expertise and bilingual skills will be highly valued. You’ll work closely with leadership to streamline processes, manage critical compliance requirements, and ensure smooth day-to-day operations during an exciting period of expansion.

 

Responsibilities:

• Handle incoming tenant communications for commercial and residential properties, routing inquiries appropriately and providing direct responses to concerns and requests
• Manage work orders through Buildium property management software, coordinating with vendors and following up on completion status
• Support leasing and tenant screening processes by drafting lease agreements and sublet agreements using established templates
• Coordinate DocuSign processes for new tenants and manage digital documentation workflows
• Handle regulatory compliance tasks, including business license updates, renewals, and city office coordination
• Prepare for annual audits by organizing certificates and ensuring compliance with fire safety, water testing, and elevator testing requirements
• Organize and maintain compliance documentation in digital filing systems for easy access and audit readiness
• Send feedback surveys to tenants and maintain positive customer service relationships
• Communicate resolution steps to landlords when licensing or regulatory issues arise
• Provide bilingual support for vendor communications and tenant interactions

 

Requirements:

• Minimum 2-3 years of commercial property management experience in the United States
• Bilingual proficiency in Spanish and English for effective communication with vendors and tenants
• Strong knowledge of local property management rules, regulations, and compliance requirements (Preferred, not required)
• Experience with property management software systems, preferably Buildium
• Bonus if you’re located in Eastern or Central time zones for optimal collaboration
• It helps if you have experience with DocuSign and digital filing systems like Dropbox

 

Why Join This Team?

• Work remotely with a dedicated, full-time commitment (no juggling multiple clients)
• Join a rapidly expanding company during an exciting growth phase with new client acquisitions
• Utilize your bilingual skills in a role where they’re truly valued and essential
• Receive comprehensive 30-day training and onboarding to learn company-specific processes
• Access to the company email account and all necessary software tools and systems
• Flexible availability expectations that accommodate both quiet days and high-volume periods

 

Independent Contractor Perks: 

 

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

 

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