Schedule: Full-time (40 hours per week) Mon-Fri, 8am-5pm
Client Timezone: New Zealand business hours
Client Overview:
Join an established automotive business that requires strong financial administration and customer communication to support its operations. This role focuses on accounts receivable, payment follow-ups, and customer communication, ensuring outstanding balances are collected professionally and efficiently. Accuracy, confidence, and clear communication are critical to success in this position.
Job Description:
You will be responsible for managing accounts receivable and collecting payments from customers while maintaining a professional and respectful approach. This role requires strong English communication skills, experience in receivables or collections, and confidence speaking with customers about outstanding balances. Experience with Pinnacle systems is highly preferred, though training can be provided for the right candidate.
Responsibilities
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Manage accounts receivable and monitor outstanding customer balances
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Contact customers via phone and email to follow up on overdue payments
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Communicate clearly and professionally to secure timely payment
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Update payment records and notes accurately in the system
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Allocate receipts and reconcile customer accounts
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Escalate complex or disputed accounts to management with clear documentation
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Maintain accurate financial records and collection logs
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Support general finance and administrative tasks as required
Requirements:
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Previous experience in accounts receivable, credit control, or collections
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Pinnacle system experience strongly preferred
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Excellent spoken and written English communication skills
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Confidence speaking with customers about outstanding payments
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Strong attention to detail and accuracy
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Ability to work 30–40 hours per week
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Professional, calm, and persistent communication style
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Reliable internet connection and remote work setup
Bonus if you have:
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Automotive industry experience
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Experience working with New Zealand customers
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Familiarity with accounting or dealer management systems
Independent Contractor Perks
- HMO Coverage in eligible locations
- Permanent work from home
- Immediate hiring