Role Overview:
We are seeking a Construction Sales Support Coordinator to support our client's growing client base and ensure a seamless experience once building deposits are received. This role bridges communication between clients, internal design teams, and operations — ensuring that every project runs smoothly from deposit to completion.
Scope:
- Long-term role with growth opportunities
- Ongoing training and development in Australian building standards
- Collaborative work environment with feedback and mentorship
- Opportunity to work on diverse residential projects and custom home designs
Key Responsibilities:
- Manage all sales-related administrative tasks after the building deposit is received.
- Serve as the primary liaison between clients and internal teams (design, drafting, and construction).
- Upload listings to the Real Estate Australia website as required by the Sales Consultants
- Update and maintain client records, project files, and documentation in an organized manner.
- Handle email correspondence, scheduling, and calendar management for internal and client meetings.
- Assist with data entry, invoicing, and payment follow-ups as required.
- Provide front-line customer service, responding promptly to inquiries via phone and email.
- Track and document project progress and client communications for internal reporting.
- Support sales-related activities, such as preparing quotes, monitoring leads, and maintaining CRM data.
Requirements
- Proficiency with Microsoft Excel/ Office / Google Workspace; experience with CRM tools is a plus.
- Proven experience in customer service, administration, or sales support, preferably within construction, architecture, or property development.
- Strong organizational skills and attention to detail.
- Excellent verbal and written English communication skills.
- Ability to multitask and manage competing priorities in a fast-paced, project-driven environment.
- A proactive, team-oriented individual who thrives on collaboration and client satisfaction.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring