Schedule: Monday–Friday, 8:00 AM – 4:30 PM Alberta, Canada Time

Total Weekly Hours: 42.5 hours

Bring your remote support and coordination skills to a role where your impact really matters. If you have 2+ years of experience as a virtual assistant, telesales representative, or in a similar remote role, strong communication skills, and a knack for staying organized, this opportunity is for you. If you thrive working online, are confident using CRM and productivity tools, and enjoy keeping teams on track and clients engaged, apply now and take the next step in your virtual assistant career.

Responsibilities

• Provide day-to-day virtual assistance to the sales and account management team, ensuring tasks, follow-ups, and priorities are organized and executed on time.
• Manage and update the CRM: log activities, maintain clean customer records, tag contacts, and track stages in the sales pipeline.
• Make outbound calls and send follow-up emails or messages to prospects to confirm details, qualify interest, and schedule appointments or demos (no hard closing required unless requested).
• Draft and send proposals, trial access instructions, recap emails, and simple sales documents using templates provided.
• Manage calendars: schedule and confirm meetings, send reminders, coordinate across time zones, and ensure all relevant details and links are included.
• Leave clear notes, next steps, and summaries in the CRM and internal tools so the team always knows the status of each lead or client.
• Monitor shared inboxes or chat channels, respond to routine inquiries, and escalate complex questions to the appropriate team member.
• Prepare simple reports or dashboards summarizing activity (calls, emails, meetings, trials, basic metrics) on a daily or weekly basis.

Requirements

• 2+ years of experience as a virtual assistant, telesales/telemarketing representative, customer support, or similar remote role.
• Excellent written and spoken communication skills in English, with a professional and friendly phone manner.
• Hands-on experience with CRM systems and common online tools (e.g., Google Workspace or Microsoft 365, calendar tools, email management, basic spreadsheets).
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and follow-ups at once.
• Comfortable working independently in a remote environment, with reliable internet and a quiet workspace.
• Results-oriented mindset and willingness to work with activity targets (calls, follow-ups, scheduled meetings, clean CRM data).

Independent Contractor Perks

• HMO coverage for eligible locations
• Permanent work-from-home arrangement
• Immediate hiring