About Us
Our client is a leading Australian immigration services company dedicated to helping individuals and families achieve their goals of moving and settling abroad. They pride themselves on their deep expertise and commitment to ethical, transparent, and compliant practices. They are currently expanding their team to support their growing operations and are looking for a dedicated professional to uphold the highest standards of regulatory compliance for their services related to Vanuatu.
The Role
They are seeking a Full-Time Administrator with relevant experience in the immigration sector to join their team. This is a critical support role responsible for managing day-to-day operational tasks and providing essential administrative assistance across their sales and compliance functions. The ideal candidate is an organized, proactive, and detail-oriented individual who thrives in a fast-paced environment and can effectively support multiple teams.
Key Responsibilities
- Operational Support: Manage daily administrative tasks, including data entry, file organization, scheduling, and general office management.
- Sales Team Assistance: Provide administrative support to the sales team by preparing client
documents, managing communication logs, and tracking client inquiries to ensure a smooth and efficient sales process. - Compliance Support: Assist the Compliance Officer with the preparation and review of client
files, ensuring all documentation is accurate, complete, and properly formatted according to
regulatory requirements. - Client Communication (Verbal and Written): Serve as a point of contact for clients, handling inquiries and providing timely updates on their applications in a professional and confidential manner.
- Documentation Management: Maintain and update client records in our database, ensuring all
information is current and easily accessible to relevant team members. - Inter-Departmental Coordination: Facilitate effective communication and information flow
between the sales, compliance, and management teams.
Requirements
- Proven professional experience in an administrative or support role, preferably within the
immigration, legal, or financial services sector. - High proficiency in office software, including Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational skills with a strong ability to multitask and prioritize effectively.
- Excellent written and verbal communication skills (must-have).
- Strong attention to detail and a high level of accuracy in all tasks.
- Ability to handle confidential information with discretion.
- A proactive and adaptable approach to work, with the ability to take initiative.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring