Job Highlights

Contract: Independent Contractor
Schedule: To be discussed by the client, 20hours/week, Eastern Time

Job Overview
We are hiring a Patient Coordinator (French Bilingual) to support our healthcare outreach efforts, primarily serving French-speaking patients in Montreal and surrounding Canadian markets. This part-time role focuses on lead follow-up, translation support, and basic administrative tasks.

This role offers the opportunity to grow into a full-time position as the business expands.

Responsibilities

• Call back French Canadian leads who have filled out inquiry forms
• Translate conversations between French-speaking patients and English-speaking staff
• Gather patient information and requirements during initial outreach calls
• Communicate patient details and needs to scheduling team via email or direct handoff
• Serve as a liaison to facilitate smooth communication for French-speaking patients
• Provide translation support during telemedicine appointments when needed
• Assist with basic administrative tasks and data entry as needed
• Potentially provide backup scheduling support during staff absences

Scope

• Part-time position: 20 hours per week
• Remote work arrangement
• Initial focus on French Canadian lead follow-up and translation
• Potential for role expansion to include full scheduling responsibilities
• Opportunity to grow into full-time position as business scales
• Working with healthcare/telemedicine patients
• Primarily serving Montreal and French-speaking Canadian markets

Requirements

• Fluent in both French and English (written and verbal)
• Experience with customer service or patient outreach preferred
• Strong communication and interpersonal skills
• Comfortable making outbound calls to patients
• Basic computer skills for data entry and email communication
• Understanding of healthcare terminology preferred but not required
• Reliable internet connection and quiet workspace for phone calls

• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 40712452454