IT & Systems Officer
Work Schedule: Monday to Friday, 8 AM to 5 PM, 1 hour unpaid break
Work Schedule allows for some flexibility
Timezone: Melbourne, VIC
Role Overview
We are seeking a dedicated IT & Systems Officer to manage and maintain our digital infrastructure, ensuring smooth operations across our website, staff systems, email management, livestreams, and internal databases. This hands-on role is ideal for someone with a strong programming background, a collaborative approach, and a passion for efficient, secure, and functional IT systems in a dynamic environment.
Key Responsibilities
- Website Management: Maintain, update, and improve the Party’s website, including the creation of new web pages and implementing layout or feature changes using moderate to advanced programming skills.
- Email Systems Administration:
- Create and manage staff and volunteer email accounts.
- Oversee email forwarding from the legacy domain (ldp.org.au).
- Ensure email systems are secure and accessible.
- Database Management:
- Maintain and update internal databases to ensure accuracy and security.
- Assist with data migrations and system integrations as needed.
- Livestream Operations:
- Operate livestreaming software and support live events.
- Troubleshoot streaming issues in real time.
- Technical Support & Liaison:
- Provide IT support to staff and volunteers.
- Liaise directly with internal and external stakeholders via email.
- Out-of-Hours Availability:
- Attend scheduled meetings outside standard business hours (approximately 1–2 meetings per fortnight, up to 2 hours each).
Required Skills & Experience
- Experience:
- Minimum 3–5 years in IT, systems administration, or web development.
- Proven experience managing digital systems for organizations with a public presence.
- Technical Skills:
- Moderate to advanced programming capabilities.
- Experience with Ruby on Rails is highly preferred.
- Familiarity with NationBuilder is ideal.
- Comfortable working across content management systems, email platforms, and database tools.
- Soft Skills:
- Excellent written communication skills in English.
- Ability to work independently and meet deadlines.
- Detail-oriented with strong problem-solving skills.
- Reliable and responsive, especially when supporting team members remotely.
Desirable Qualifications
- Formal qualifications in IT, Computer Science, or related field.
- Prior experience in a political, advocacy, or non-profit environment.
- Familiarity with cloud-based tools and CRM platforms.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring