Schedule

Monday to Thursday, 9:30 AM to 3:00 PM (Deerfield Beach, FL)

• 5 hours per day, 4 days a week

• Includes a 30-minute unpaid break

Total Weekly Hours: 20 hours

 

Client Overview

Join a busy and well-established podiatry clinic that provides expert foot care, especially for patients dealing with heel pain from increased activity or exercise.

You’ll be part of a small, dedicated team of three professionals focused on great patient care and smooth insurance and billing operations. The clinic values teamwork, training, and professional development.

This role combines front desk duties with insurance claims support. You’ll be the first point of contact for patients and help ensure accurate and timely insurance processing.

It’s a great opportunity to gain hands-on experience in medical billing, insurance follow-up, and healthcare admin—perfect for someone eager to learn and grow in a medical office setting.

 

Responsibilities

• Serve as the main phone receptionist, answering calls and routing messages professionally
• Use billing software to generate aging reports and identify outstanding insurance claims
• Follow up with insurance companies on unpaid or denied claims to ensure resolution
• Review and interpret Explanation of Benefits (EOB) documents and denial codes
• Contact insurance representatives to investigate and correct rejected claims
• Provide scheduling assistance and calendar management for the doctor
• Perform general administrative tasks during downtime between calls
• Learn and apply medical billing codes and payment indicators (training provided)
• Collaborate with the small team to support smooth day-to-day operations

 

Requirements

• Excellent verbal and written English communication skills
• Strong phone etiquette and professional demeanor for interacting with patients and insurance reps
• Basic computer skills, including familiarity with billing software and report generation
• Detail-oriented with the ability to identify and address discrepancies in claims and payments
• Willingness to learn medical billing and insurance processes
• Comfortable interpreting numerical codes and payment grids (training provided)
• Experience in insurance claims or medical billing preferred but not required
• Able to work independently while maintaining open communication with the team
• Reliable internet connection and quiet work environment for phone work

 

Independent Contractor Perks

• Immediate hiring
• Permanent remote / work-from-home setup
• Stable freelance opportunity