Schedule:

• 20 hours per week
• Monday to Friday,  9AM - 1PM Corona, CA

Client Timezone: Pacific Time Zone (PST/PDT)

Client Overview

Join a rapidly expanding virtual healthcare practice that’s revolutionizing patient care delivery through innovative telemedicine solutions. This forward-thinking practice specializes in cutting-edge addiction medicine and thoracic care, providing vital healthcare services to patients across California. With plans for significant growth and the addition of new providers, this represents an exceptional opportunity to join a practice at the forefront of virtual healthcare delivery.

Job Overview

Step into a pivotal role where you’ll serve as the virtual face of a modern medical practice, directly impacting patient care through exceptional administrative support and coordination. This position offers unique growth potential as the practice expands, with a clear path to full-time hours and increased responsibilities. You’ll work in a dynamic virtual environment, utilizing state-of-the-art EMR systems while maintaining the highest standards of patient care and professional service. This role perfectly balances administrative expertise with healthcare support, offering the flexibility of remote work while being part of a meaningful healthcare mission.

Responsibilities

• Serve as the primary virtual point of contact for patient communications and scheduling
• Manage new patient registration and digital onboarding processes
• Coordinate virtual appointments and maintain provider schedules
• Process patient information and create detailed electronic medical records
• Navigate and maintain records within the RXNT EMR system
• Handle incoming calls with professional courtesy and attention to detail
• Ensure smooth virtual clinic operations through efficient administrative support
• Collaborate with healthcare providers to maintain optimal patient flow
• Assist in coordinating virtual care delivery and follow-up communications

Requirements

• 3+ years of experience in medical reception or healthcare administrative support
• Demonstrated proficiency in virtual healthcare environments
• Strong technical aptitude with EMR systems
• Excellence in written and verbal communication
• Professional phone manner and customer service orientation
• Ability to maintain strict patient confidentiality and HIPAA compliance
• Reliable high-speed internet connection and quiet home office setup
• Experience in virtual team collaboration
• Comfort with learning new healthcare technology platforms
• Strong organizational skills and attention to detail

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job