Work Schedule: Full-time, Monday-Friday 9:00am-6:00pm CST (with 1 hour unpaid break)
Job Overview
We are looking for a proactive and professional Receptionist to serve as the first point of contact for our company. This role requires someone who can manage a high volume of incoming calls and messages through RingCentral, provide excellent client service, and support front office operations. Experience with HubSpot is a plus, as the role may involve light CRM tasks.
Key Responsibilities
- Manage and route incoming calls, voicemails, and messages using RingCentral
- Greet and assist visitors or clients professionally (virtually or in-person)
- Maintain and update scheduling calendars, meeting rooms, or appointment systems
- Ensure smooth day-to-day front desk operations
- Support administrative tasks such as data entry, email correspondence, and document handling
- Collaborate with other departments to relay client needs or escalate issues
- Assist with managing client records or logging communication in HubSpot (if applicable)
Requirements
- Proven experience using RingCentral (or a similar VoIP platform)
- Excellent spoken English with clear, confident, and professional communication
- Strong organizational and multitasking abilities
- Detail-oriented with a customer-first mindset
- Comfortable using modern office tools (Google Workspace, Microsoft Office, etc.)
- Some experience with HubSpot or other CRM platforms is a plus
- Prior experience in a lead receptionist, front desk, or office coordinator role preferred
Independent Contractor Perks
- HMO Coverage in eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job