- Total hours: 40 hours per week
- Monday - Friday
- Flexible and shifting US business hours
- The product Trainer will need to work 9 - 5 hours (EST)(10PM - 6AM PHT) with occasional flex to best align with later shift overlaps for training where needed.
About the company
Do you enjoy the outdoors? Are you an enthusiast who wants to work in a place where you can follow your personal and professional passions? This company is a well-funded startup building software for the outdoor industry. Mobile apps, SaaS platforms, services, and websites—we’ve got it all. We thrive on sophisticated tech, honest feedback from our users, and a passion to create the best solutions in the market.
We’re reimagining how professional guides in fishing, hunting, hiking, and more connect with their customers—and we’re starting with fishing. As our product evolves rapidly, we’re investing in training as a critical function to keep our teams sharp, informed, and ready to deliver exceptional value to our customers.
About the Role
We’re looking for a Product Trainer to own and elevate the way our internal teams learn, understand, and champion our platform. You’ll be the central hub of knowledge for Sales, Operations, Implementations, and Customer Success—designing, delivering, and iterating on training that drives performance and confidence across the company.
This is a remote role based in the Philippines and requires availability during U.S. daytime hours. You’ll focus on onboarding new hires quickly and effectively while continuously enhancing training for existing employees to ensure they stay aligned with our fast-evolving product.
Key Responsibilities
Product Training & Curriculum Design
- Become the in-house expert on our platform—how it works, how it helps, and how it’s evolving.
- Develop role-specific training programs across departments, with a strong emphasis on new hire onboarding and sales team enablement.
- Translate complex product updates into clear, impactful materials including presentations, videos, knowledge base content, and job aids.
- Partner with Product Marketing to align messaging and assets with brand voice and positioning.
Live Training Delivery & Team Enablement
- Lead engaging virtual training sessions for new hires and provide ongoing product training for existing employees across all teams.
- Collaborate with Sales Operations to deliver training that boosts quota attainment, objection handling, and closing efficiency.
- Work with Success Operations to ensure every customer-facing employee has the tools and knowledge to provide best-in-class service.
- Drive adoption of new features and process updates through proactive, targeted training rollouts.
Learning Systems & Continuous Improvement
- Build and maintain a scalable self-serve training system with accessible, on demand resources.
- Keep all training materials up to date with product changes, feature enhancements, and process updates.
- Collect feedback and performance data to continuously improve training effectiveness, retention, and engagement.
- Identify training gaps and proactively develop solutions that support employee growth and performance.
Who You Are
- 3–5+ years of experience in product training, sales enablement, instructional design, or a similar role.
- Based in the Philippines and available to work during U.S. daytime hours.
- Proven ability to simplify and communicate complex product concepts to diverse audiences in a remote setting.
- Experience building self-serve content and managing learning platforms (LMS, knowledge bases, etc.).
- Confident facilitator, comfortable presenting to large groups in both remote and live environments.
- Passionate about learning and development, highly organized, and driven by results.
- Thrive in fast-paced, high-growth environments and enjoy building things from scratch.
Why You’ll Love the company
- Play a high-impact role shaping how knowledge is shared and adopted across the company.
- Be a key contributor in strengthening our teams through modern, high-performance training programs.
- Collaborate with smart, passionate people who are driven by impact.
- Work at a mission-driven company transforming how the outdoor industry does business.
- Competitive salary, strong benefits, and the opportunity to make your mark in a rapidly growing startup.