We’re seeking a dedicated Administrative Assistant to join our creative team and provide essential support that will allow our music producer to focus on what they do best - creating amazing instrumental tracks. In this role, you’ll be the friendly face behind our customer interactions, helping artists and musicians with their inquiries while contributing to the growth of an innovative music platform. You’ll work in a supportive, flexible remote environment where your contributions directly impact the success of a growing creative business. This position offers the unique opportunity to work in the music industry while developing valuable customer service and administrative skills, with room for growth as the business expands into new areas like email marketing campaigns.
Responsibilities
- Manage customer email communications, responding to inquiries about products, terms, and general questions with professionalism and enthusiasm
- Handle Instagram direct messages and provide excellent social media customer support
- Engage with the community by responding to comments across social media platforms
- Assist customers with payment-related questions and technical issues
- Perform regular data entry tasks to support business operations and growth initiatives
- Support the development and maintenance of email campaign infrastructure
- Provide general administrative assistance to streamline business operations and enable expansion
Requirements
- Excellent written communication skills in English with a friendly, professional tone
- Previous experience in email management and customer service roles
- Familiarity with social media platforms, particularly Instagram and customer engagement
- Strong data entry skills with high attention to detail and accuracy
- Ability to work independently and manage time effectively in a remote environment
- Customer service mindset with genuine enthusiasm for helping others
- Reliable internet connection and computer setup for seamless remote work
- Interest in or appreciation for the music industry is a plus
Independent Contractor Perks
- Permanent work from home
- Immediate hiring