Schedule:

• 40 hours per week
• Monday to Friday, 9 AM to 6 PM, 1 hour unpaid break
• Client Timezone: Thornton, NSW

Client Overview

Join a thriving dual-business operation in the commercial cleaning and laundry industry that’s experiencing rapid growth and expansion! This dynamic company operates with a “good vibes only” philosophy, fostering a positive work environment where innovation and problem-solving are celebrated. The business has invested heavily in robust systems and processes, including comprehensive CRM templates and scheduling software, setting you up for success from day one. You’ll be supporting a hands-on leadership team that believes in empowering their staff and values resourcefulness and continuous learning.

Job Description

This exciting administrative role offers the perfect opportunity to support dual business operations while working with established, user-friendly systems that streamline your daily tasks. You’ll play a crucial role in maintaining seamless administrative coverage during peak operational periods, ensuring client communications remain consistent and professional. The position combines traditional administrative duties with creative social media management, allowing you to contribute to the company’s growing online presence while developing your skills across multiple platforms. With the business in an active growth phase, this role offers excellent potential for increased responsibilities and professional development as operations continue to expand.

Responsibilities

• Manage comprehensive email communications and client correspondence with professionalism and efficiency
• Navigate and utilize Connect Team scheduling software to coordinate internal operations and appointments
• Work within the established HubSpot CRM system, leveraging pre-built templates and streamlined processes for maximum efficiency
• Create engaging social media content using ChatGPT and company-provided images, developing and executing strategic content plans
• Provide essential administrative support to ensure continuous business operations during peak activity periods
• Participate in weekly social media planning sessions to align content strategy with business objectives
• Handle general administrative tasks that support the smooth operation of both cleaning and laundry divisions

Requirements

• Social media experience preferred but comprehensive training and support provided for motivated candidates
• Strong self-directed learning abilities with enthusiasm for researching solutions and mastering new tools
• Positive, can-do attitude that aligns with the company’s upbeat and solution-focused culture
• Demonstrated ability to work effectively with multiple software platforms and web-based systems
• Excellent written communication skills for professional email-based client interactions
• Adaptability and creative problem-solving mindset to handle diverse administrative challenges
• Comfort working with established processes while bringing fresh ideas for continuous improvement
• Reliable internet connection and quiet workspace for professional remote work environment

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring