Job Highlights

Contract: Independent Contractor
Schedule: Monday to Friday 8 AM to 5 PM - 1 hour unpaid break
Client Timezone: Pacific Time

Client Overview

Join a dynamic and rapidly expanding travel franchise that’s revolutionizing the industry with innovative services including specialized pet travel solutions and unique travel-related products. This entrepreneurial company is at an exciting growth phase, expanding from a solo operation into a structured organization with multiple service lines. The business owner is energetic and fast-paced, creating an environment where you’ll have direct impact on business growth and the opportunity to wear multiple hats in a collaborative, high-energy setting.

Job Description

This is an exceptional opportunity to be part of a growing travel franchise where you’ll play a crucial role in supporting business expansion and operational excellence. You’ll work directly with the business owner in a dynamic environment that combines traditional travel services with cutting-edge pet travel solutions and e-commerce product lines. Starting part-time with a clear path to full-time employment, this role offers the chance to grow alongside a thriving business while developing diverse skills across multiple business functions. You’ll be instrumental in managing customer relationships, conducting strategic research, and supporting the operational backbone of an innovative travel company that’s defining new market niches.

Responsibilities

• Master and manage the Cruise Control CRM system to support travel franchise operations and client relationships
• Conduct strategic research on business expansion opportunities including pet insurance partnerships, supplier identification, and market analysis
• Execute purchasing and sourcing operations through international platforms like Alibaba and Made in China for unique products including voice-recording stuffed animals, premium luggage, and pet travel accessories
• Coordinate and manage executive calendar and scheduling to optimize business operations
• Provide comprehensive follow-through support on travel bookings and client services to ensure exceptional customer experiences
• Collaborate using ClickUp project management platform to streamline workflows and eliminate communication bottlenecks
• Support multi-site website management across Squarespace platforms and integrated landing pages
• Handle receptionist duties including professional phone interactions and outbound calling as the role evolves
• Drive various administrative initiatives that directly support the growth and success of the travel franchise

Requirements

• Proven track record in administrative support with demonstrated ability to manage multiple priorities
• Strong analytical and research capabilities for supplier evaluation and market intelligence gathering
• Hands-on experience with online purchasing platforms, particularly international supplier networks
• Quick learner with ability to rapidly master new CRM systems and business software platforms
• Exceptional organizational skills with meticulous attention to detail and time management
• Professional communication skills suitable for client-facing interactions and phone-based customer service
• Self-motivated professional who thrives in remote work environments with minimal supervision
• Adaptable team player comfortable with diverse responsibilities in a fast-growing business environment
• Proficiency with web-based tools and comfort navigating multiple software platforms simultaneously

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 29899268661