Schedule: U.S. Eastern Time (must overlap at least 7 AM – 3 PM EST) — New York
Total weekly hours: 40 hours
The Executive Assistant (VEA) will act as the operational quarterback for the sales team. Your mission: remove friction from the sales process by managing logistics, billing, and admin so reps can focus on high-value selling. This is a critical support role for a fast-growing, high-performance medical device team.
Key Responsibilities
Inventory & Logistics
- Coordinate with courier services
- Schedule, route, and restock surgical trays
- Track shipments (especially urgent “fast sets”)
- Maintain a real-time inventory tracker
- Manage Asset Measure data and reporting
Case Billing & Hospital Portals
- Enter surgical usage in SAP (P28 sales software)
- Submit usage in hospital systems (GHX, Infor, PeopleSoft)
- Track and submit purchase orders
- Confirm billing status daily and close case logs
Calendar & Case Coordination
- Monitor shared calendar for surgical bookings
- Send PM Briefing and AM Snapshot reports
- Coordinate tray needs and last-minute updates
- Communicate with couriers and hospital SPD as needed
Admin & Sales Ops
- Track rep activity via shared CRM spreadsheet
- Manage credentialing workflows
- Assist with travel, hotel, and event arrangements
- Prepare weekly reports on case volumes, billing, tray gaps
- Monitor compliance submissions (CMS, expense logs)
Ideal Qualifications
- Experience with U.S. healthcare systems (preferred)
- Strong logistics coordination and task management skills
- Proficient with GSuite (Docs, Sheets, Calendar)
- Experience with SAP, GHX, Infor, or similar portals (a plus)
- Excellent written English and proactive communication style
- Highly organized with ability to manage real-time updates
Mindset & Traits
- Proactive: Flags issues early
- Solution-oriented: Brings options, not problems
- Reliable: Delivers high-stakes accuracy
- Detail-oriented: Precision in inventory, codes, billing
- Responsive: Available during core U.S. Eastern hours
Independent Contractor Perks
- Permanent work-from-home setup
- Immediate hiring
- Steady freelance job