Schedule:

• 40 hours per week
• Monday to Friday, 9:00 AM to 5:00 PM, Las Vegas, NV
• Including a 30-minute paid break

Client Overview

Join a thriving luxury nail salon in the heart of Las Vegas that’s dedicated to providing premium beauty services and exceptional client experiences. This established boutique business values outstanding customer service and has built a loyal clientele through attention to detail and personalized care. You’ll be working with a dynamic team that’s expanding their operations and looking for talented professionals to help maintain their reputation for excellence in the competitive Las Vegas beauty market.

Job Description

This exciting virtual receptionist role puts you at the center of a bustling beauty business where every interaction matters. You’ll be the welcoming voice that clients hear when they call, the professional communicator who manages their appointments, and the reliable point of contact who ensures their experience is seamless from start to finish. This position offers the perfect blend of customer service excellence and administrative efficiency, allowing you to develop valuable skills in the beauty industry while working with cutting-edge booking systems and contributing to a business that truly values client satisfaction.

Responsibilities

• Serve as the primary phone contact for clients seeking beauty services and appointment bookings
• Master the salon’s booking software to efficiently schedule, modify, and manage client appointments
• Respond promptly and professionally to client text messages throughout the day
• Learn and confidently communicate the complete service menu to help clients choose the perfect treatments
• Deliver exceptional customer service with a client-first approach that exceeds expectations
• Handle appointment changes and scheduling requests with accuracy and attention to detail
• Maintain warm, friendly, and professional communication in all client interactions
• Complete administrative tasks and support salon operations during quieter periods

Requirements

• Excellent English communication skills with clear, professional verbal and written abilities
• Previous experience in customer service, receptionist work, or client-facing roles
• Strong typing skills with proper grammar and attention to detail for text communications
• Quick learner who can master new booking software and memorize service offerings
• Willingness and availability to work during PST business hours
• Professional phone manner with a natural ability to make clients feel valued
• Detail-oriented approach to prevent scheduling errors and ensure client satisfaction
• Positive attitude and commitment to providing outstanding customer experiences

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring