Schedule:

• 20+ hours per week with potential to scale to 35+ hours
• Flexible scheduling within East Coast business hours (9 AM - 5 PM Eastern)

Client Timezone: Eastern Time

Client Overview

Join a prestigious luxury travel concierge service that creates extraordinary experiences for discerning high net worth clients around the world. This woman-owned company, based in New York, specializes in delivering white-glove travel services where perfection isn’t just expected—it’s guaranteed. Working with an elite clientele who demand nothing less than excellence, you’ll be part of a dynamic team that transforms travel dreams into seamless realities. This is an opportunity to combine your passion for travel with professional growth in an environment where attention to detail and proactive thinking make all the difference in delivering world-class service.

Job Description

This Executive Assistant role offers the perfect blend of travel industry expertise and high-level administrative support in a fast-paced luxury environment. You’ll be at the heart of crafting bespoke itineraries, managing complex bookings, and ensuring every client interaction exceeds expectations. From conducting real-time research for spontaneous client requests to creating polished presentations that showcase dream destinations, you’ll play a crucial role in delivering the exceptional service that sets this company apart. This position is ideal for someone who thrives on variety, loves problem-solving, and takes pride in delivering perfection to clients who appreciate the finest things in life.

Responsibilities

• Manage sophisticated email communications and calendar scheduling for luxury travel operations
• Create detailed, visually stunning travel itineraries and presentations for high net worth clients
• Conduct comprehensive research for travel recommendations, including restaurant suggestions, route planning, and destination insights
• Handle complex booking management and coordinate intricate travel arrangements across multiple time zones
• Provide real-time support for urgent client requests and last-minute changes
• Draft professional invoices and provide financial and administrative support
• Manage multiple high-priority projects simultaneously while maintaining impeccable quality standards
• Proof and review all client-facing materials to ensure flawless accuracy and professional presentation
• Utilize cutting-edge AI tools and exhaustive research methods to provide comprehensive travel solutions
• Cross-check recommendations with industry networks and contacts to ensure authenticity and quality

Requirements

• Prior experience in the travel industry strongly preferred, with understanding of luxury service standards
• Demonstrated experience working with high net worth individuals and delivering white-glove service
• Exceptional attention to detail with flawless grammar, spelling, and proofreading capabilities
• Advanced proficiency in Microsoft Office Suite (Word, Excel) and Canva for professional presentations
• Genuine passion for travel with deep interest in global destinations and experiences
• Proactive research capabilities with ability to utilize AI tools and multiple information sources effectively
• Outstanding communication skills with client-facing finesse and professional demeanor
• Ability to work independently, take initiative, and anticipate client needs
• Unwavering commitment to perfection and quality in all deliverables
• Willingness to learn proprietary travel booking systems and industry-specific platforms
• Flexibility to handle variable workloads and adapt to seasonal travel demands
• Availability during East Coast business hours with ability to respond to time-sensitive requests