Schedule:

• 10 AM to 2 PM Monday to Friday
• Flexible scheduling within business hours

Client Timezone: Eastern Time

Client Overview

Join a well-established dual-service company that has been serving Pennsylvania businesses for over 30 years! This dynamic organization operates two thriving divisions: a traditional communications business specializing in telephony, cabling, security systems, and access control installations, plus a cutting-edge MSP/IT services division focused on cybersecurity and infrastructure management. They work with an exciting mix of clients including municipalities, water authorities, manufacturing facilities, and companies requiring specialized Department of Defense contractor compliance. With a strong presence across central and eastern Pennsylvania, this growing company values relationship-building and is expanding their reach to connect more businesses with essential communication and cybersecurity solutions.

Job Description

Step into a pivotal role where your appointment-setting skills will directly fuel business growth across two dynamic service lines! You’ll be the vital connection point between prospects throughout Pennsylvania and life-changing technology solutions. This exciting position offers the unique opportunity to work with diverse industries while supporting both traditional communications projects and specialized cybersecurity services. Your success in scheduling quality appointments will keep decision-makers busy with meaningful client interactions and drive the company’s continued expansion in the competitive Pennsylvania market.

Responsibilities

• Conduct 100-125 strategic outbound calls daily to qualified prospects across central and eastern Pennsylvania
• Schedule high-quality appointments for both traditional communications services and specialized MSP/IT solutions
• Utilize company-provided voicemail templates and email sequences for professional follow-up campaigns
• Maintain detailed activity records and results in the client’s CRM system
• Balance appointment volume goals for communications services while being selective for MSP opportunities
• Execute established sales processes and scripts tailored to different service offerings
• Target diverse industries including municipalities, manufacturing facilities, and CMMC-compliant organizations

Requirements

• Minimum 2-3 years of proven appointment setting experience with demonstrable success metrics
• Strong track record of consistently meeting or exceeding appointment quotas through phone outreach
• Quick learner capable of understanding basic concepts across two distinct service lines
• Proficiency with CRM systems and VoIP/phone system technology
• Excellent communication skills for engaging decision-makers across various industries and organizational levels
• Self-motivated and results-driven with ability to work independently in a remote environment
• Outcome-focused mindset with enthusiasm for incentive-based compensation tied to successful appointments