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Operations & Sales Support Specialist

Schedule: Flexible with at least 2 hours of overlap with Eastern Time (2x/week for team check-ins)

Join a mission-driven wellness and hospitality team as an Administrative, Sales & Retreat Support Assistant. This role blends executive support, guest logistics, and sales coordination to help expand our brand presence and streamline retreat operations. Our client is seeking a self-motivated, detail-oriented professional who can manage multiple priorities independently while maintaining a warm and polished communication style.

Key Responsibilities

1. Admin & Executive Support

  • Track KPIs and lead data in spreadsheets (monthly)

  • Draft team schedules for Housekeeping, Café, and Front Office (monthly)

  • Update payroll sheets (tips, leave, gratuities) (monthly)

  • Send and reconcile invoices (monthly)

  • Prepare monthly management reports (KPIs, leads, performance)

  • Research and pitch podcast guest spots for leadership (biweekly)

  • Assist in preparing sales kits, proposals, and agreements (as needed)

2. Retreat & Guest Logistics

  • Coordinate logistics and communication for retreat guests and speakers

  • Manage pre-arrival communications, confirmations, and planning inquiries

3. Sales & Content Coordination

  • Schedule and post content to Facebook, LinkedIn, and newsletters using AI prompts (2x/week)

  • Follow up with warm leads via phone and email (weekly)

  • Coordinate with graphic designers (e.g., Fiverr) for sales assets

  • Manage influencer outreach, vetting, and agreements (2–3/month)

  • Organize media assets in Google Drive and Dropbox

  • Build relationships with wellness coaches, guest groups, and travel agents

  • Support lead follow-up, nurture, and proposal development

 

Ideal Candidate Profile

  • 2–4 years in executive or administrative support

  • Sales experience, ideally with lead nurturing and closing

  • Tech-savvy: Google Suite, Mailchimp, Stripe, WhatsApp Business

  • Strong communicator: warm, professional, and responsive

  • Proficient written English; editing/proofreading skills

  • Organized and proactive in a fast-paced environment

  • Background in hospitality, wellness, or retreat planning (preferred)

  • Familiar with content scheduling and social media basics

  • Understanding of business operations and lead tracking

  • Experience or willingness to learn tools like Little Hotelier

 

Independent Contractor Perks

  • Permanent remote work setup

  • HMO coverage for eligible locations

  • Immediate hiring

  • Steady freelance job

Operations & Sales Support Specialist

Job Category

Sales

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

EST

Published on

Jun 11 2025