Schedule:

• 20 hours/week Monday-Friday 9-2 California time with unpaid break 1 hr

 

Responsibilities:

• Conduct follow-up calls to ensure completion of pending requirements

• Provide administrative support to a team of 14 part-time agents

• Manage and organize documentation and paperwork

• Handle basic social media management including daily posting

• Assist with general administrative tasks

• Monitor and track agent requirements and deadlines

• Maintain organized records using Microsoft Office tools

• Support communication between team members and stakeholders

Requirements

• Proficiency in Microsoft Office Suite, especially Excel

• Strong verbal and written communication skills

• Experience with basic social media management

• Ability to handle confidential information with discretion

• Detail-oriented and organized

• Previous experience in administrative support preferred

• Professional phone manner

• Reliable internet connection and quiet work environment