Job Overview

We're looking for an operational backbone for a scaling custom jewelry business, taking ownership of critical administrative tasks that directly impact customer satisfaction and revenue growth. This role gives you the freedom to manage invoicing, commission tracking, social media coordination, and business development research while helping organize communication systems that keep a distributed sales team aligned. You'll work directly with the founder to ensure orders are fulfilled on time, customer relationships are maintained, and new wholesale opportunities are identified and pursued.

Client Overview

Our client is a growing custom jewelry company based in New York that specializes in custom pieces and wholesale manufacturing. The business generates most of its revenue through referrals and Instagram, working with multiple sales representatives across the US while manufacturing everything in-house in New York's Diamond District.

Schedule: Monday - Friday, 11:00 AM - 7:00 PM EST (40 work hours per week)

Responsibilities

• Process and send invoices to customers and track payments
• Manage and calculate sales commissions for multiple sales representatives across different US locations
• Post content to Instagram and other social media platforms using materials provided by the founder
• Respond to direct messages and inquiries from customers on social media channels
• Build and maintain a Slack channel to organize communication between the founder and sales team
• Manage the founder's calendar and schedule appointments for wholesale manufacturing demos
• Conduct LinkedIn research to identify decision makers at jewelry companies for business development outreach
• Monitor order fulfillment to ensure pieces are completed on time and deadlines are met
• Organize and centralize information so all administrative tasks can be handled efficiently
• Support the expansion of the wholesale manufacturing division through research and administrative coordination

Requirements

• Proven experience as an administrative assistant or in a similar administrative role
• Strong organizational skills with ability to track multiple tasks, deadlines, and stakeholders
• Experience with invoicing, billing, and commission tracking
• Comfortable managing social media accounts including posting content and responding to messages
• Proficiency with calendar management and appointment scheduling
• Experience conducting business research, particularly on LinkedIn or similar platforms

Nice to have:

• Bonus if you have experience in the jewelry industry or luxury goods sector
• It helps if you're familiar with Slack or other team communication platforms
• Bonus if you have experience supporting sales teams or managing commission structures
• It helps if you have worked with e-commerce businesses that rely on social media for lead generation

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.