Job Overview

We are seeking a proactive and highly organized IT Systems Administrator / Technology Manager to serve as the primary technology resource for a growing group of businesses. In this part-time remote role, you will take ownership of our entire technology environment—managing software platforms, configuring Google Workspace, optimizing user administration (onboarding/offboarding), and strengthening cybersecurity (MFA and IAM policies). This is not a traditional help desk role; you will actively research new tools, lead software implementations, and design automated processes to support long-term scalability. This position requires 20 hours per week, operating Monday through Friday from 9:00 AM to 1:00 PM CST (with flexibility as needed).

Schedule

Mon-Fri, 9 am - 1 pm CST but flexible as needed (20 hours per week)

Responsibilities

User Administration

• Create, manage, and deactivate employee accounts across business systems
• Set up new employees with appropriate software, hardware, and access permissions
• Manage user permissions, password resets, and account security
• Maintain accurate user access documentation
• Develop and improve onboarding and offboarding procedures

Google Workspace Administration

• Configure and administer Google Workspace environments
• Manage Gmail, Google Drive, Shared Drives, Calendars, Meet, Chat, Groups, and security settings
• Create and maintain email signatures, aliases, shared inboxes, and distribution groups
• Support email migrations and platform rollouts
• Train team members on Google Workspace best practices

Software & Systems Administration

• Google Workspace
• QuickBooks Online
• Adobe Acrobat
• Cloud storage and document management platforms
• Workforce management systems
• Estimating and project management software
• Manufacturing and operations software
• Payroll systems
• Password management solutions
• Remote support tools
• Other business applications adopted in the future

• Software implementation and configuration
• User licensing and permissions
• Vendor coordination
• Troubleshooting and support
• Best practice implementation
• Ongoing system administration

Technical Support

• Provide first-level technical support for employees
• Troubleshoot Windows laptops, iPhones, iPads, printers, email, internet connectivity, and software issues
• Resolve day-to-day technical problems remotely
• Escalate complex issues when necessary
• Create documentation and guides for recurring issues
• Deliver user training and technology support

Technology Planning & Process Improvement

• Evaluate and recommend software solutions
• Research emerging technologies and business tools
• Lead implementation of approved systems
• Identify automation opportunities and process improvements
• Standardize technology platforms where practical
• Recommend hardware upgrades and technology investments
• Develop technology standards and best practices

Security & Compliance

• Implement and administer Multi-Factor Authentication (MFA)
• Manage Identity and Access Management (IAM) policies
• Monitor user access and account security
• Maintain security protocols and software licensing compliance
• Support backup and disaster recovery planning
• Recommend cybersecurity improvements and best practices
• Ensure immediate removal of system access for terminated employees

Documentation & Vendor Management

• Maintain system, software, hardware, and process documentation
• Track software subscriptions and licensing
• Manage vendor relationships and renewals
• Compare pricing and recommend cost-effective solutions
• Coordinate software implementations and migrations

Requirements

Must-Have Qualifications

• 3+ years of experience as an IT Systems Administrator, Technology Manager, Google Workspace Administrator, or similar role
• Strong Google Workspace administration experience
• Experience implementing and managing MFA and user security policies
• Understanding of IAM best practices
• Experience administering cloud-based business software
• Experience managing user accounts, permissions, and onboarding/offboarding processes
• Strong troubleshooting and technical support skills
• Excellent documentation and organizational abilities
• Strong written and verbal English communication skills
• Ability to work independently and take ownership of technology initiatives

Preferred Qualifications

• Experience supporting small to mid-sized businesses
• Experience with QuickBooks Online, Adobe Acrobat, and cloud storage platforms
• Familiarity with workforce management, project management, estimating, or manufacturing software
• Experience with endpoint security tools and remote support platforms
• Experience evaluating and implementing new software solutions
• Knowledge of VoIP or business phone systems

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.