Schedule: Monday to Friday, 8:00 AM – 4:00 PM (Central Time, Houston, TX)
Break: 30-minute paid break
Total Weekly Hours: 40 hours
Client Timezone: Central Time (Texas)

 

A growing healthcare organization providing essential care services across multiple residential locations. As they expand operations, they’re focused on building systems that ensure consistent quality care and compliance across their network. The company values attention to detail and is committed to maintaining the highest standards of patient care and regulatory compliance.

You’ll play a critical role in maintaining quality care standards across a healthcare network, ensuring compliance and supporting care teams through systematic outreach and documentation. This role offers the opportunity to directly impact patient care quality while collaborating with healthcare professionals in a mission-driven environment. You’ll serve as the vital link between management and care teams, helping uphold operational excellence and regulatory compliance.

 

Responsibilities

• Conduct daily outreach calls to healthcare staff across approximately 20 care locations
• Verify completion of assigned care tasks and collect necessary documentation
• Maintain detailed Excel spreadsheets tracking compliance status and task completion
• Follow up with employees via email regarding mandatory training requirements and deadlines
• Monitor and report on daily operational compliance across multiple healthcare facilities
• Provide administrative support for training coordination and employee communications
• Document all interactions and findings in organized reporting systems
• Support quality assurance initiatives through systematic data collection and reporting

 

Requirements

• Healthcare background strongly preferred (ideally with nursing or medical administrative experience)
• HIPAA compliance knowledge and certification required
• Proficiency in Excel and data management systems
• Strong verbal and written communication skills for professional healthcare interactions
• Experience with phone-based outreach and systematic follow-up processes
• Ability to work independently while managing multiple priorities simultaneously
• Reliable internet connection and professional phone presence
• Bonus: Experience with VPN systems and healthcare software platforms
• It helps if you’re familiar with healthcare compliance requirements and documentation standards

 

Independent Contractor Perks

• HMO coverage (for eligible locations)
• Permanent work-from-home setup
• Immediate hiring