Role Name: Sales Representative

Schedule:

• Full-time (40 hours/week) or Part-time (minimum 20 hours/week)

Client Timezone: GMT

Client Overview

Join a rapidly expanding wellness business that’s transforming the fitness landscape across Scotland. This thriving pilates studio operation is doubling in size by Christmas, growing from 2 to 4 premium locations while building an impressive digital community of 11,000+ social media followers and 4,000+ email subscribers. The business is also launching an exciting new lifestyle brand featuring luxury wellness products, crystals, and jewelry, creating multiple revenue streams in the booming wellness industry.

Job Description

Step into a dynamic sales role where you’ll be the frontline of customer acquisition for a fast-growing wellness empire. You’ll manage lead conversion across multiple channels, nurture prospects through sophisticated CRM automation, and help build lasting relationships with health-conscious clients seeking premium pilates experiences. This is your opportunity to be part of an ambitious expansion story while developing expertise in both service-based sales and the wellness industry’s unique customer journey.

Responsibilities

• Respond promptly to client inquiries across Instagram, email, and other digital channels
• Manage and nurture sales leads through the complete conversion funnel
• Utilize CRM automation (Archeta) to guide prospects from initial interest to membership
• Handle booking confirmations and manage customer onboarding sequences
• Convert intro offer participants into long-term members through strategic follow-up
• Support new studio launches and expansion initiatives
• Maintain high-quality customer service standards that reflect the premium brand positioning

Requirements

• Proven sales experience, preferably in service-based or wellness industries
• Strong written communication skills for professional email and social media interactions
• Experience with CRM systems and lead management processes
• Ability to work independently while managing multiple communication channels
• Customer service excellence with attention to detail
• Comfortable working GMT timezone hours
• Familiarity with social media customer engagement preferred