Job Highlights:

• Contract Type: Independent Contractor Perks
• Schedule: 36 hours per week; Monday to Thursday 7 am to 4 pm and Friday 7 am to 12 pm
• Includes 1 hour unpaid break daily

Client Timezone: Australian Eastern Time (Sunshine Coast, QLD)

 

Client Overview

Join a thriving Australian distribution company that serves as a vital link between premium products and hundreds of valued customers. This established organization, with its impressive portfolio of 2,000+ products, maintains strong relationships with nearly 1,000 customers across multiple business units. As part of an expanding operation that includes five distinct business entities, this position offers excellent potential for professional growth and skill development.

 

Job Description

Take ownership of a crucial order processing role where your attention to detail and systematic approach will directly impact business success. You’ll be at the heart of our operations, managing incoming orders through multiple channels and ensuring accurate fulfillment for our valued customer base. This position offers unique opportunities to develop deep product knowledge while working with an established customer network. The role combines traditional data entry with problem-solving skills as you match customer requests with our extensive product catalog. For the right candidate, there’s potential to expand responsibilities across our growing business operations.

 

Responsibilities

• Process and manage incoming customer orders received through multiple channels including email and our Sync Seven portal
• Transform customer order requests into accurate system entries, matching product descriptions with correct internal codes
• Handle credit note processing and product replacement requests with attention to detail
• Learn and adapt to various customer ordering patterns and preferences
• Maintain accuracy while processing high-volume, complex orders
• Collaborate with internal team members to resolve order queries
• Support additional administrative tasks as needed
• Contribute to maintaining efficient workflow processes

 

Requirements

• Proven experience in order processing, data entry, or similar administrative roles
• Strong English reading and writing skills for accurate order interpretation
• Exceptional attention to detail and commitment to accuracy
• Demonstrated ability to learn and navigate complex product catalogs
• Problem-solving skills and ability to work independently
• Experience with portal-based order management systems preferred
• Proficiency in standard business software and email communication
• Ability to adapt to various customer communication styles
• Strong organizational skills and ability to manage multiple priorities
• Reliable internet connection and quiet home office setup for remote work

 

Independent Contractor Perks:

• HMO Coverage for eligible locations
• Permanent Work from home
• Immediate Hiring
• Steady Freelance Job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

 

Job ID: 27858061344