Schedule:
- 40 hours per week
- Monday to Friday from 10:30 to 2:30 Las Vegas, Nevada USA (Pacific Time)
Scope:
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Primarily email-based communication with customers
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Possibility of expanding into Discord and in-game support in the future
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Potential to transition to full-time based on business growth
Responsibilities:
- Handle customer inquiries primarily through email communication
- Process tickets, returns, and issues related to merchandise
- Manage redemption of codes and discounts for customers
- Potentially engage with customers on Discord platform (future phase)
- Assist with in-game support inquiries (future phase)
Requirements
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Strong written communication skills in English
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Experience in e-commerce customer support
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Interest in gaming and merchandise
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Ability to work independently in a remote setting
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Familiarity with email management systems
Benefits
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.
Test Customer Service
Job Category
Job Type
Full Time (35 hours or more per week)
Work Schedule and Timezone
Monday to Friday from 10:30 to 2:30 Las Vegas, Nevada USA (Pacific Time)
Published on
Apr 09 2025