Job Overview

This is a foundational full-time virtual assistant role supporting daily operations for a growing healthcare practice. The position combines healthcare reception, intake coordination, scheduling management, and administrative support. The ideal candidate will be proactive, growth-oriented, and comfortable working in a startup environment with evolving responsibilities.

Client Overview

The client operates a respite group home healthcare company currently in the startup and growth stage. This is the client's second healthcare venture, built on over 15 years of registered nursing experience.

Schedule

• Full-time, Monday to Friday, 8:00 AM to 5:00 PM (Canada MST - client is based in Canada)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations 

Responsibilities

• Manage and maintain the client's complete calendar and schedule to ensure operational efficiency.
• Conduct client intake processes and coordinate onboarding for new patients.
• Handle billing tasks including insurance claims follow-up and government agency communication.
• Provide proactive support by identifying issues, inefficiencies, or areas requiring attention before being asked.
• Communicate professionally with clients, patients, and external stakeholders on behalf of the practice.
• Maintain organized file and email management systems.
• Adapt to changing priorities and take initiative in a fast-paced startup healthcare environment.

Requirements

• Strong customer service background with professional communication skills suitable for client-facing interactions.
• High-level administrative skills including calendar management, email coordination, and file organization.
• Previous experience in healthcare settings such as medical practices, clinics, or healthcare administration.
• Computer proficiency with ability to quickly learn new software platforms and tools.
• Proactive work style with ability to identify problems and propose solutions independently.

Qualifications

• Nice-to-Have: Familiarity with current AI tools and technology solutions for administrative efficiency.
• Nice-to-Have: Experience working in startup or rapidly growing business environments.
• Nice-to-Have: Knowledge of HIPAA compliance standards and healthcare privacy protocols.
• Nice-to-Have: Background in respite care, group home settings, or similar healthcare service models.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.